Current manufacturing times are 5 to 10 business days (It may be shorter if I already have your item in stock or if it’s a unique creation! Please contact me if you have any questions ☺️)
For a custom order, manufacturing time can vary from a few days to several weeks depending on the project.
Delivery times are:
• 1 to 5 business days in Metropolitan France
• 2 to 7 business days in Europe
• 3 to 15 business days internationally
• 5 to 22 business days overseas
If your order does not arrive within these deadlines, please contact me; I will do my best to get more information.
If you live in the UK, Switzerland, or any other country that may charge additional fees for parcels from France, you will be responsible for these fees. Thank you for your understanding!
All my masks and accessories are made of polyurethane resin. Here are some interesting characteristics of this material:
• Lightweight: A mask weighs between 200 and 300 grams approximately.
• Solid: It resists very well to blows and shocks, practical for LARP for example! (Be careful though, some mask models have thinner fragile areas such as teeth or the tips of the ears!)
• Quite flexible: Unlike epoxy resin, this material retains a slight flexibility which makes it easier to wear as a mask. It is even possible to slightly widen/shrink a mask using a little heat (see below) ☺️
To keep your mask looking its best for as long as possible, here are a few tips:
• Cleaning: If you need to clean it, you can simply use a cloth with a little water. (Be careful with the fabric/fur parts if there are any on your model! I advise you not to moisten them.)
• Storage and use: Never store it in a place that is too hot! The heat could deform it more or less strongly and this is not always fixable! For the same reason, also be careful not to put it on a table in direct sunlight during hot days…
I also advise you not to store it in a place that is too cold, this could weaken it and take away its flexibility. In short, keep it in a temperate place!
• Adapt to your face: When you receive your mask, if you think you need to widen it a little for your comfort, it is possible to do so using a simple hair dryer. I still advise you to do this outside or to air your room afterwards!
You can gently heat the edges of your mask from the inside until they soften a little. (Be careful not to heat it too much or you risk burning yourself or deforming it!!)
You can then move the edges apart/closer as you wish. 😊